Booking & Cancellation PolicyAt Muse Permanent Makeup Studio in San Francisco, we’re committed to delivering high-quality, personalized care in a timely manner. To maintain this standard, we’ve implemented the following booking and cancellation policy.
Appointments are in high demand, and timely cancellations allow us to accommodate other clients waiting for service.
Deposit Requirement
A non-refundable deposit is required at the time of booking to secure your appointment. This deposit will be applied toward your service total. The time booked is reserved exclusively for you.
Late Arrivals & No-ShowsIf you arrive more than 15–20 minutes late, your appointment may be marked as a no-show, and the cancellation policy will apply.
Please understand that we run a tight schedule to ensure all clients receive their services in a relaxed, timely manner.
Rescheduling PolicyWe understand that life happens. Here's how rescheduling works:
- First reschedule: Complimentary
- Subsequent reschedules: A $50 convenience fee will apply
- To avoid fees, please reschedule or cancel at least 48 hours in advance via call or text.
Late CancellationsIf you cancel or reschedule with less than 48 hours’ notice, a 50% cancellation fee will be charged to the card on file. Your deposit will not be refunded or transferred unless proper notice is given.
Healed Results DisclaimerWhile we use advanced techniques, sterile equipment, and top-tier pigments, individual results from permanent makeup services (including lip blush, powder brows, and eyeliner tattoo) may vary based on skin type, lifestyle, and aftercare.
To support optimal healing, please carefully follow all pre-care and post-care instructions provided after your booking.
Clients acknowledge that healed results are not guaranteed, and agree to this by signing the informed consent form prior to treatment.
If at the time of your appointment it’s clear that this agreement is not understood or if unrealistic expectations are expressed, we reserve the right to refuse service and forfeit your deposit.
Refund PolicyAll services performed at Muse Permanent Makeup Studio are non-refundable.
We stand behind the quality of our work, but as with all cosmetic tattooing, individual results may vary.
Have Questions?
If you need help understanding any of our policies or aren’t sure how they apply to your situation, we’re happy to assist.
📩 Text or Call: 415-417-1338
📍 Located in San Francisco, CA